Question 1

Do you accept insurance?

Accepted Answer

No. JuveFlo is a cash-pay practice and does not bill commercial or government insurance. Lab and pharmacy charges are billed separately. Fees are discussed with you before any care begins.

Question 2

Can I use an HSA or FSA?

Accepted Answer

Some visits, labs, or prescriptions may qualify, but eligibility is not guaranteed and depends on your plan's rules. Please ask your HSA/FSA plan administrator before relying on these funds. Ask the practice whether an itemized receipt or supporting documentation is available.

Question 3

What role does the compounding pharmacy play?

Accepted Answer

When Dr. Flores prescribes a compounded medication, it is prepared and labeled by a licensed 503A compounding pharmacy, not by this practice. Compounded medications are not FDA-approved; the FDA does not review them for safety, effectiveness, or quality before marketing. Availability depends on what can lawfully be compounded for the individual patient. Dr. Flores discusses treatment decisions and alternatives with you.

Question 4

Is telehealth available outside Florida?

Accepted Answer

Telehealth visits are offered to patients who are physically located in Florida at the time of the visit. In-person visits in Miami are by invitation. If you live elsewhere, you are welcome to ask, but we cannot promise availability.

Question 5

What happens at the first visit?

Accepted Answer

After a brief intake call, you meet with Dr. Flores personally for an unhurried review of your history, goals, and current health. He explains whether labs are indicated and what options may or may not be appropriate. Submitting a form or completing the screener does not create a doctor-patient relationship.

Question 6

How do labs work?

Accepted Answer

When labs are indicated, they are ordered through Rupa Health and you can draw at a participating Quest or LabCorp location. Hormone therapy is not started without baseline labs. Lab costs are billed separately and are reviewed with you by Dr. Flores.